Every customer call,
answered and handled
When you miss a call, Townline picks up. Our AI answers intelligently, books appointments, and keeps the conversation going until you're ready to step in.
Free 14-day trial · No credit card required · Setup in 5 minutes
AC unit making a strange noise
Need to schedule annual tune-up
Thanks for the quick response
Sarah Mitchell
AI handling+1 (555) 234-5678 · Incoming call · Today at 10:32 AM
Hi, my AC unit is making a strange noise. It started this morning. Can someone come take a look today?
10:32 AMHi Sarah! I'd be happy to help with that. We have a technician available this afternoon between 2-4 PM. Would that work for you?
10:32 AMAIYes, 2-4 works great! Thank you.
10:33 AMFeatures
Everything you need to run communications like a bigger operation
One platform for all your customer conversations, backed by AI that knows when to step in.
Unified inbox
Calls, texts, voicemails, and web inquiries flow into one clean workspace. See every conversation at a glance.
Never miss a lead
When you can't answer, AI picks up — captures details, answers questions, and books appointments on the spot.
Smart, not showy
AI that works in the background. It handles routine conversations, escalates when needed, and supports rather than replaces you.
Always on
Your business answers 24/7. Early morning emergency? Late night question? Townline is there.
Instant transcripts
Every voicemail transcribed, categorized by urgency, and ready for follow-up. No more replaying messages.
Private and secure
Enterprise-grade security with the simplicity local businesses deserve. Your customers' data stays protected.
How it works
Set up in an afternoon, running forever after
No IT department needed. No complicated setup. Just a few steps to professional-grade call handling.
Connect your phone
Forward your existing business number or get a new local number. Works with your current phone system.
Set your preferences
Tell Townline about your business, services, and hours. Choose how you want calls handled.
AI takes over
When you can't answer, Townline handles the call — booking appointments, answering FAQs, logging everything.
Stay in control
Review conversations, take over any time, and always know exactly what's happening with customers.
Industries
Built for businesses where every call matters
From emergency HVAC repairs to routine dental checkups, Townline handles the conversations that keep your business running.
HVAC & Plumbing
47% fewer missed calls
Auto Repair
3.2x more bookings
Medical & Dental
89% patient satisfaction
Salons & Spas
24/7 booking availability
Contractors
2.5h saved daily
Property Management
100% emergency coverage
From our customers
Trusted by local businesses across the country
“We used to miss half our calls when the crew was out on jobs. Now every call gets answered, and customers actually think they're talking to our office staff.”
“The AI handles scheduling better than I expected. It knows our availability, asks the right questions, and books people in. I just review and confirm.”
“Simple, reliable, and it just works. No complicated training, no fancy features I don't need. Exactly what a small shop like mine was looking for.”
Pricing
Simple, predictable pricing
No hidden fees or surprises. Start free and scale as you grow.
Starter
For small businesses getting started
- 1 phone number
- 100 AI-handled calls/month
- Unified inbox
- Voicemail transcription
- Email support
Professional
For growing businesses
- 3 phone numbers
- Unlimited AI calls
- SMS messaging
- Calendar integrations
- Custom AI training
- Priority support
Business
For established operations
- Unlimited phone numbers
- Everything in Professional
- Multi-location support
- Advanced analytics
- API access
- Dedicated account manager
All plans include a 14-day free trial. No credit card required.
Ready to never miss another customer call?
Join hundreds of local businesses that trust Townline to handle their customer conversations.
Free 14-day trial · No credit card required · Setup in 5 minutes